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| Welcome to Mercure Lavasa |
The hotel is a brand of Accor and
is worth the bills we paid. It offers over 100 decent rooms for guests and one
would not be really disappointed for having stayed here.
The hotel does not have its own
pool in the premise, however offers complimentary Swimming Pool and Gym
facilities at the nearby clubhouse which is about 15-20 mins walk. The
complimentary coupon for this is offered on enquiry.
Room
Some may feel the rooms are
small, however I would say they are just about right for a couple stay. It
comes with almost all basic facilities like flat screen LCD, mini fridge, iron
and board, complimentary tea/coffee makers and 2 bottles of water, and regular
toiletries including a hair-dryer.
Did not try a la carte and room
service.
No great views from the room.
From our balcony, we could only see some construction sites.
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| Nice, plush room |
Check-in and Check-Out
Check-in: 12:00 noon and
check-out: 10 AM. The hotel was fine with our request for late c/out (though we
checked out in time, the next day).
Dining - Lunch
The hotel has a multi-cuisine
restaurant – Celebration, offering good variety spread of buffet of mostly
Indian food for lunch. Few delicacies which were on the menu during our stay included
Mutton, Chicken, Vegetable Makhani, Bhindi, Daal Fry, Pulao, Hakka noodles,
Roti, Naan, Veg/N.veg soups, variety of salads, pastries, Sevaiya and so
on. The food was delicious and would say, aptly priced. The cost per head was
Rs. 650/- (plus taxes).
It also had a live cooking
counter, which served some of your favorite dishes, right out of the frying
pan.
Breakfast:
Our booking included Bed &
Breakfast. There were, again, various choices with a blend of English,
Maharashtrian and South Indian options. The counter had Khichdi, Idli-Sambhar,
Omlette, Toast/butter/Jam, Paav-Bhaji, Cereals, Cakes, Fruits (limited choice
though), Yogurt, Juices, Tea and Coffee.
Bar
The hotel has a cozy little place
called Zen Bar, with lounge style seating where you can relax with your
favorite poison. One can enjoy wine and various other drinks here. (We did not
visit the bar J
and I read about the happy hours at the bar, after we checked outL)
Negatives
Overall, the hotel was nice and
there are not many things to write against this place, however few points that
could have been handled in a better way:
a. Our
check-out and bill settlement process was extremely delayed. We had done an
online booking/payment through the Hotel’s website and were expecting to pay,
just the balance including our lunch. However, the staff mentioned that the
payments are not reflecting for some reason – which was hard to believe.
Finally, after confirming with Bank/Credit card that the amount has not been
debited, we made the full payment and it was sorted. However, we spent a lot of
time at the reception counter, with multiple staff members verifying,
cross-checking, calling others etc to sort this.
Why and how the
payment was not received is still a mystery to us, secondly, how did hotel confirm
our reservation online, without receiving the payments? Anyways, not our
headache!
b. We
had a twin sharing room. In our neighboring room a group of boys arrived late
in the night and continued with the party, they had returned from. The whole conversation
and noise was audible in our room, which was quite disturbing.
c. Finally,
the hotel should have offered some recreation activities like swimming pool in
its own premise.
Overall, the place is worth a stay with good location, service and food.
Would like to visit once.. thanks for sharing info..
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